Reviews on Bansko hotels

I would not consider the hotel to be 5 star. The hotel is looking tired in places and could do with some TLC. I was fortunate enough to spend a weekend in The Lucky Bansko hotel and the spa and food served their was far better than this hotel. The... view all

I let a bad impration of our journey, because when we make the raservation we took half board and to the dinner the hotel didn't include any drink, not even water ,water, water,nobody told as befor ouer jorney we have not included to ours dinner any... view all

I think manager must find a solution for customers to change their boots in a separate room not outside the hotel ! Or let to change in lobby area. We have luck: only +2 degrees, but when will be - 10 degrees ? view all

Our trip surpassed all of our expectations view all

We stayed at the Dream hotel, Bansko and while the hotel was excellent value for money the food was a BIG let down. DON'T go half board, the breakfast was okayish but the evening meals were disgusting. The hot meals were tepid at best and the... view all

bus transfer from hotel to resort while being on time most of the timå, nearly made us miss our return flight when they wouldn't wait 5 minutes for the rest of our group on the mid afternoon bus when it was otherwise empty. view all

CASA Karina was amazing. The staff, particularly Katya, were fantastic and so helpful. Cannot recommend it highly enough to others. The food was delicious, the pool was lovely and the kids room and activities were fun. view all

Good hotel,in a very convenient location and very friendly spa facilities!!! One of the best 4* hotel in bansko!!! view all

Food in hotel was very cold and pretty dreadful but the staff were amazing. view all

The guy who took us to the gondola and back was really friendly and made an extra journey when we were injured. Even though it was out of season they noted we used the sauna and ensured it was on each evening for us (even asking us what time we... view all